Senior Platform Engineer

What We Do

We help organizations adopt, govern and manage Microsoft 365 with beautiful, compelling and innovative software. Our Orchestry tool is a leading platform that manages over 500,000 Microsoft teams each month across multiple customers, geographies and verticals.

How Are We Different?

Orchestry isn't just a run-of-the-mill Microsoft partner that is creating a product on the side. We are 100% a product-led organization that values innovation and best practices from inside and outside of Microsoft to create great software. We have long-lasting relationships with partners and customers. We are fearless and innovative. We believe that there is too much poor, un-intuitive software built for Microsoft 365 administrators and users. Our goal is to change that.  

Who We Are

We only hire and want to work with the best in the world. Our team is composed of Microsoft MVPs, founders of successful startups and those with a burning desire to make a difference. Headquartered in Canada we don't care who you are or where you live. If you want to build a great career and work with the best then get in touch.  

What We Are Looking For

• Someone with a strong SaaS product background who is passionate about continuous innovation, scaling a product, and delivering long-term value to customers—beyond just short-term project work.
• Someone that is willing to work hard but also learn. Our goal is to make you great so that you can do great things at Orchestry.
• Someone that thinks out of the box especially when it comes to Microsoft 365. We love Microsoft but we also know that we can learn outside our domain and make the best solution possible.
• Someone that is so driven they are a little bit crazy. If bad software keeps you up at night then we are looking for you.
• Any location, any creed, any religion. We want passionate, inclusive and empathetic individuals to come on this journey with us.

The individual to fulfill this position must be a self-assured independent worker who can clearly understand complex requirements and work with the Developers and Product Managers to develop business applications. This role is responsible for the delivery and creation of code artefacts utilizing the Microsoft Technology Stack as well as development and support of DevOps. They must be able to work closely with Developers, Product Management, Business Requirements Analysts and QA to develop and support the product offerings based on broad client needs.

This person should have superior analytical capabilities, the ability to understand complex business processes, the ability to work collaboratively, and possess strong problem-solving skills.

Roles and Responsibilities:

• Design, build, and maintain scalable Azure-based infrastructure (AKS, App Services, Virtual Machines, Functions, etc.).
• Optimize cloud usage to balance performance, cost, and reliability.
• Implement Infrastructure as Code (IaC) using Terraform/Bicep for consistent and repeatable deployments.
• Enhance and maintain CI/CD pipelines using GitHub Actions, Azure DevOps, or other automation tools.
• Improve deployment automation for rapid and reliable feature releases.
• Implement progressive delivery strategies like feature flags, blue-green deployments, and canary releases.
• Implement monitoring, logging, and alerting using Azure Monitor, Application Insights, Prometheus/Grafana, or Datadog.
• Improve system reliability by designing for high availability, redundancy, and failover.
• Lead incident response and root cause analysis (RCA) efforts, reducing mean time to recovery (MTTR).
• Ensure the security posture of the platform through best practices in identity and access management (IAM), secrets management (e.g., Azure Key Vault), and data encryption.
• Work with security teams to ensure compliance with SOC 2 and other industry standards.
• Implement zero-trust security principles and infrastructure hardening.
• Build self-service tooling to empower developers with infrastructure, logging, and deployment capabilities.
• Improve local development environments to streamline onboarding and productivity.
• Optimize build pipelines to reduce cycle time and improve developer experience.
• Optimize databases (Azure SQL, Cosmos DB) for performance and scalability.
• Ensure horizontal scaling strategies to handle SaaS growth efficiently.
• Implement caching (Redis, CDN) and performance tuning techniques.
• Work closely with Engineering, Security, and Product teams to align platform goals with business objectives.
• Act as a technical mentor for junior and mid-level engineers, fostering best practices in DevOps, cloud, and automation.
• Advocate for reliability engineering practices (SRE principles, SLAs, SLOs, error budgets).

Technical Competencies:

• Infrastructure as Code (IaC): Hands-on experience with Terraform/Bicep for managing cloud infrastructure.
• Azure Services: Deep experience with Azure Kubernetes Service (AKS), Azure App Services, Virtual Machines, Azure Functions, Cosmos DB, Azure SQL, Redis, Azure Storage, and Azure Virtual Networks.
• Networking & Security: Strong understanding of Azure networking (VNets, NSGs, Private Endpoints, Load Balancers, VPNs, ExpressRoute, etc.).
• Cost Optimization: Ability to optimize Azure resources for performance, reliability, and cost efficiency.
• Monitoring & Logging: Familiarity with Azure Monitor, Application Insights, Prometheus, and Grafana.
• Performance Optimization: Proficiency in profiling, troubleshooting, and optimizing application performance.
• Identity & Access Management (IAM): Experience with Azure AD, RBAC, Managed Identities, and Just-in-Time (JIT) access.
• Secrets Management: Knowledge of Azure Key Vault, HashiCorp Vault, and secure credential management.
• Security Best Practices: Understanding of Zero Trust Architecture, least privilege access, network security groups (NSGs), and API security.
• SOC 2 & Compliance Awareness: Ability to implement and maintain logging, access controls, and audit trails in alignment with SOC 2 requirements.
• CI/CD Pipelines: Proficiency in GitHub Actions, Azure DevOps Pipelines, or other automation tools.
• Deployment Strategies: Experience implementing blue-green deployments, canary releases, feature flags, and rollback strategies.
• Containerization & Orchestration: Strong knowledge of Docker, Kubernetes (AKS), and Helm charts.
• Database Management: Experience with Azure SQL, Cosmos DB, Redis, including scaling, indexing, and query optimization.
• Caching Strategies: Implementation of Redis, CDN caching, and query optimization for performance improvements.
• Data Resiliency & Backup Strategies: Knowledge of backup, recovery, high availability, and disaster recovery planning.
• Cloud Networking skills: In-depth skills including hands-on experience implementing and maintaining Virtual Networks, Routing, Subnets, Load Balancers, Security Groups, Network ACLs, etc.
• Scripting & Automation: Proficiency with PowerShell and Azure CLI.

Requirements

• 6+ years DevOps experience.
• At least 4 years DevOps Production experience working for a SaaS product-led company.
• Nice-to-have: 3+ years .NET platform experience.

Benefits

• Extended Healthcare Plan (Medical, Disability, Dental & Vision)
• Work From Home - Flexible hours
• Training & Development
• Future Stock Option Plan